Google reviews
Ask happy members for a Google review by text or email, automatically.
Why it matters. Word-of-mouth academies often have few Google reviews because nobody asks.
How it works
- Three ways to ask: everyone who hasn't been asked yet, one member at a time, or automatically a set number of weeks after someone joins.
- Each request has its own link, so you can see who clicked before they land on your Google review page.
- Each member is only ever asked once. You can still ask a specific member again if you choose to.
- Requests go by SMS if you have their number and by email if they have a login, and each one is logged.
- Settings show the last 90 days: how many requests went out, how many clicked, and the click rate.
Who uses it
- Owner or manager. Adds the Google review link, edits the message and watches the results.
- Members. Get one review link by text or email.
Questions
How often is a member asked?
Once. You can choose to ask a specific member again.
How does the automatic option work?
Each day, members who reached the number of weeks you chose since joining get the request. Members who joined before you switched it on aren't asked retrospectively.