Train hurt, bill fair
Injury Reports
Members report an injury; their billing pauses on approval and resumes automatically.
How it works
- 01 A member submits injury type, body part, dates, and an optional document (PDF or image, up to 5 MB). A medical document is required for freezes longer than 28 days.
- 02 On manager approval the subscription is paused directly on the gym Stripe account (collection voided for the freeze).
- 03 When the freeze period ends the pause is removed and the member is notified that billing has resumed.
- 04 Managers see all reports, pending first, with student, injury, dates, and who approved.
- 05 Notifications fire on submission, approval, denial, and freeze end.
Who it is for
- Student: submits and tracks their injury and freeze.
- Professor or manager: approves or denies and can adjust freeze dates.
The problem it solves
Injured members either keep paying and resent it, or quit. Manual billing adjustments are error-prone.